Ofcom announcement: PhonePay Plus consultation has proposed the following changes to 0871 numbers

+ Wherever your 0871 number appears it should be accompanied by its pricing information.This includes everything from websites and print promotions, to listings and van liveries. Pricing information must be clear, close to the telephone number and prominent. In the short term, PhonepayPlus will accept a spoken message, explaining the tariff, at the beginning of every call as an alternative, though they expect everyone to change their collateral as soon as is practically possible.
+ You must ensure that there is not an unfair delay in a caller accessing the service on offer. Most importantly, this affects the time that it takes to start providing the service after the call has been connected. PhonepayPlus requires organisations to inform callers of the expected time it will take until their call is answered and, if appropriate, their position in any queuing system. The caller should be able to make an informed decision as to whether they are prepared to wait the required time and incur the associated costs.
+ Certain services require prior permission from PhonepayPlus before they can operateon a premium-rate line, for example, international dial-through services, where callers can achieve discounted international call rates by dialling into a service before connecting to their destination number. PhonepayPlus believes that most services currently using 087 numbers will not need licences, but it’s important to check the full list of services affected that may be affected. If you have an existing license for a similar service operating on another phone-paid number range, or if you believe that your service might fall into these categories, you must check with compliance@phonepayplus.org.uk + Under the PayphonePlus Code, you must provide consumers with a telephone number they can call if they have concerns or a complaint. In the case of 0871 providers, PhonepayPlus will accept this number being the same, or an alternative, 087 number.